HELP CENTER

Where Is NOLA Funk Fest Being Held?

The Nola Funk Fest 2023 is being held at The Louisiana Jazz Museum located at 400 Esplanade Ave. New Orleans, LA.
What Time Do The Gates Open Each Day?

Friday: Will Call and Ticket Booths open at 2:00pm, gates open at 2:30pm. Shows: 3:30pm-9:30pm. Saturday: Will Call and Ticket Booths open at 10:30am, gates open at 11:00am. Shows: 12:00pm-9:00pm. Sunday: Will Call and Ticket Booths open at 10:30am, gates open at 11:00am. Shows: 12:00pm-8:30pm.
Where Do I Park?

Getting to Festival is easy, but parking is challenging. Arrive early to park in these lots located in the heart of the festival: French Market, 500 Decatur Street, 300 North Peters Street, 211 Conti Street, Canal Place and various locations within walking distance. Attendees are also encouraged to take advantage of public transportation, including the streetcar and RTA buses. The Loyola Streetcar line conveniently has stops near several parking lots in the CBD and drops off steps away from the French Quarter. Premium Parking has thousands of spaces along O’Keefe Avenue in the Central Business District, just a block away from RTA streetcars and buses. The following are easy access routes to downtown and the areas surrounding the French Quarter: #10 Tchoupitoulas, #11 Magazine, #55 Elysian Fields, #57 Franklin, #91 Jackson/Esplanade, #2 Riverfront, #12 St. Charles, #47 Canal/Cemeteries, #48 Canal/City Park Streetcar, #49 Loyola/UPT. In addition, the new Rampart Streetcar line runs from Elysian Fields Ave to Canal Street. For more details and fare information please go to www.norta.com. Fares can be purchased from the conductor or in advance at one of the RTA’s ticket vending machines -located at major transfer and boarding points throughout the city. Vending machines accept cash and coins only, and provide the option for $3 unlimited ride “Jazzy Passes”. Bike Easy Valet Bike Parking is available Friday-Sunday. The service is located at the Canal Street entrance to Woldenberg Riverfront Park. “Do it yourself” bike parking is also available at several locations: along the Mississippi floodwall at the Conti Street and Bienville Street entrances, and at Louisiana State Museum’s Old U.S. Mint, 400 Esplanade Avenue, on the neutral ground. New Orleans has many cab companies servicing the area. View all the options here
What Is The Bag Check Policy At The Festival?

To provide a safer environment for the public, festival organizers implement bag checks. Attendees should anticipate bag checks at all entrances to the Festival. Nola Funk Fest will enforce a ban on weapons, drugs, pets, glass bottles and outside beverages. Festival organizers strongly encourage festival-goers to not bring these items in order to access all areas of the event.
What Items Are Prohibited?

Folding chairs Ice chests or coolers Glass bottles and containers Fireworks Pets (Except for service animals) Drones Professional radios or walkie-talkies Bicycles inside of festival grounds (bike parking and bike valet opportunities are found outside of the entrances to Woldenberg Riverfront Park and The Old U.S. Mint) Soliciting or vending unless previously authorized Tents or sun shades
What Happens To Prohibited Items Found While Entering Gate?

The attendee will have the option of discarding or surrendering the prohibited item or the attendee can secure the item at a location of their choosing (car, hotel room, etc.). Surrendered items cannot be returned, items will be forfeited.
Can I Bring A Child To The Event? If So, How Much Are Tickets?

Nola Funk Fest is an all ages event. However, no person under the age of 16 may be admitted to the Event without an accompanying parent, legal guardian, or other adult who has lawful custody of said minor. Children ages 10 and under are FREE if accompanied by a ticket-holding adult. Children 11-15, accompanied by a parent or guardian, may purchase a $5.00 cash ticket at the door. This ticket is ONLY AVAILABLE AT THE DOOR IN CASH.
What Are Nola Funk Fest's Covid Protocols?

As of March 21, 2022 the City of New Orleans has lifted requirements for proof of vaccination or negative COVID-19 test for entertainment venues and events. For more information please see the city’s COVID Updates. o Medical grade masks will be available for free at entry gates, museum entrances o Increased hand sanitizer for public use around the festival entry points and food areas, plus back-of-house operations and on and behind stages. o Attendees, crew, and musicians are asked to stay home if sick, COVID-symptomatic, or had exposure to COVID19 confirmed or suspected case within the last 10 days. o All attendees, staff and vendors will be required to follow city and state safety guidelines set at the time of production, as well as posted rules and guidance by FQFI. * Regulations subject to change closer to event.
Are Ice Chests and Personal Coolers Permitted?

Nola Funk Fest does not allow coolers, ice chests, or large containers into any festival areas. Beverages and local food selections are available throughout the festival grounds.
Does The Festival Provide ADA Access?

Nola Funk Fest takes place at the New Orleans Jazz Museum at the Old U.S. Mint, a historic building and grounds on the edge of the French Quarter. The building and festival site are ADA Compliant. Guests with mobility challenges are encouraged to enter the Festival on the Barracks side of the grounds. The Esplanade entrance to the site features historic cobblestones that may be challenging for individuals using wheelchairs and walkers. Both outdoor stages are outfitted with ramps to allow wheelchair access, and the Museum building is equipped with elevators to provide access to every level. Our objective is to provide an inclusive and seamless experience for all guests at the Festival. Please reach out to us if you have more specific questions regarding accessibility.
Wheel Chair Accessibility: Where Can I Charge My Powered Wheelchair?

The Festival is wheelchair accessible but is a large venue with some distance between activities and attractions. It is outdoors and across the properties lawns, parking lots, and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud. The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Info Booth. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Can I Bring in Special Dietary Needs, Prescription Medications, Baby Formulas and/or Milk?

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.

Safety

We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical, and any others can be directed to info@nolafunkfest.com(Link)

SAFETY AND SECURITY

The safety and well-being of our fans, artists, guests and staff is paramount. Organizers work closely with local officials to ensure the safest possible experience. You’ll notice uniformed and plain-clothed security throughout the festival grounds. They are there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.

REMEMBER: You’re the eyes and ears of the festival. If you see something suspicious, say something.

ENTRY PROTOCOLS

For the safety of everyone entering the festival, all fans are subject to screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian. Please review our Allowed and Prohibited items list before heading to the festival.

COME PREPARED & LOOK OUT FOR EACH OTHER

Here are four easy ways to look out for yourself and those around you:

Watch out for your neighbors – if someone around you looks like they need help, check in with them. If someone is getting unruly, alert the nearest staff member. Keep an eye on your belongings.
Be considerate – this is a shared space and we want everyone to enjoy themselves. Keep the vibes chill and your hands to yourself.
Use the buddy system – the Main Guest Services Tent is the designated meeting point for lost or separated people. If one of your friends is in trouble, please alert festival staff – they will assist you, no questions asked.
Keep yourself and your belongings safe – be aware of your surroundings and keep an eye on your personal items at all times. If you find something OR lose something, head to Guest Services for our Lost & Found.

Here are some helpful tips on how to prepare for the fest:

Have Emergency Contact Info on your person and your phone lock screen in case emergency personnel need to know (PRO-TIP: Make sure to register your wristbands where you will be asked to fill out an Emergency Contact).
Remember to stay hydrated and keep cool!
Protect yourself from the sun - take breaks and find shade. Sunscreen lotion, hats, and sunglasses are key.
Bring hearing protection - we get loud
Bring a list of allergies and medications you take in case of a medical emergency.
Dress for the weather. We’re constantly monitoring the weather. Keep an eye on the radar before heading to the festival so you can dress accordingly (rain boots, ponchos, etc.)

ANTI-HARASSMENT POLICY

WE HAVE A ZERO TOLERANCE POLICY FOR HARASSMENT. PLEASE LET OUR STAFF KNOW IF YOU FEEL HARASSED OR THREATENED IN ANY WAY. NO ALWAYS MEANS NO.

We want every fan to feel safe at the fest. We will not tolerate any harassment based on race, gender, sexual orientation, religion, disability, body size, appearance, age or national origin. If you feel like you’re being harassed, are the victim of nonconsensual touching, or otherwise feel unsafe, please report it to the nearest staff member.

If you have any specific questions regarding safety, security, medical, and any others can be directed to info@nolafunkfest.com

Contact Us

330 Carondelet Street Suite 200, New Orleans, Louisiana 70130

(435) 602-0172

info@nolafunkfest.com